Return Policy

At Submaster Deal, we are committed to delivering high-quality digital products with instant delivery and guaranteed activation.

No Returns on Digital Products

Due to the nature of digital goods, all sales are final. Once a product key, account, or subscription access has been delivered, it cannot be returned, refunded, or canceled. This is because digital items cannot be “returned” in the same way as physical products.

Exchange Policy

We understand that issues may occasionally occur. If you receive a product that is not working or different from what you ordered, we will verify the issue and provide a replacement or equivalent product at no additional cost.

To request an exchange:

1. Contact our support team in whatsApp within 48 hours of purchase.

2. Provide your order number and details of the issue.

3. Our team will verify the problem and send a replacement promptly.

Important Notes

• No exchanges will be provided for issues caused by customer misuse (e.g., account sharing, region restrictions not checked before purchase).

• Ensure your device and network are compatible with the product before ordering.

• All products are tested before delivery to ensure functionality.

By purchasing from Submaster Deal, you agree to this Return & Exchange Policy.